– Last updated 22 October 2021
General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) – introduced across Europe on 25th May 2018, provides you with more transparency regarding your personal data. It strengthens your rights, giving you improved access to your data affording you the right to review it at any time and in certain circumstances, to alter or erase the information that that we hold about you.
Our Data Protection Lead is Justin Dover, who is a senior member of the organisation’s leadership.
A Legitimate Interests Assessment was carried out on 22nd October 2021, and the results of that assessment are outlined within this notice and will be kept under constant review.
How we get your personal information and why we collect it….
Most of the personal information we process is provided to us directly by you, for one of the following reasons:
- So that we may communicate with you,
- So that we may prepare documents that are associated with your instructions,
- So that we comply with legislation and regulations that may be applicable to both parties,
- So that we may assist you with the Administration of Contracts that you may enter into,
- So that we may maintain a high quality of our services,
- So that we may assist you with future services, at a time when you request them,
Under the General Data Protection Regulation (GDPR) rules, the lawful bases we rely on for processing information that you provide us with are:
- Your Active Consent,
- Our Contractual Obligation,
- Our Legal Obligation,
- Our Legitimate Interest.
Data that we process….
When you enquire about our services we process information about your enquiry – including your name, address, contact telephone/e-mail, location of project and budget, so that we may communicate with you regarding the services that we are offering. If you do not engage us, your data will be erased following a period of 3 months.
When you formally engage us to provide you with professional services, we process information – including your name, address, contact telephone/e-mail, location of project, budget, costs, project documentation, building contract details and feedback, which are directly relevant to the services that you have engaged us to provide.
Our processing activities include – electronic mails (emails) and letters, project briefs, on drawings (physical and pdf/other digital media), in models on common data environments/clouds, in visualisations, or in strategy documents.
Upon completion of your project, we process information – including your personal contact details, and your building contract details – for the duration of a lawful liability period under the terms of your building contract (for example – simple contracts have a statutory limitation period of six years)
How we store your personal information and for how long….
Your personal information is securely stored on our company devices and within our secure server, if electronic, or otherwise within a locked filing cabinet. We will keep your information for as long as you have a business relationship with us. When the services you have engaged us to provide are completed or otherwise lawfully terminated, we will keep your personal data only, when it is necessary to accommodate an Obligation or a Legitimate Interest such as, for example, where your construction contract has a Latent Defects term, or a Lawful Liability period. This could be 6 years for a contract executed under hand, 12 years for a contract executed as a Deed by the Employer, or other term as defined under a contract.
Information that we share….
With your Consent, and in the direct performance of the services you have engaged us to provide, we will share legitimate relevant segments of your personal information with companies, organisations, or individuals outside of Inspired Partnership Limited, for the purposes of Planning and Building Regulation applications, for the gathering of Warranties, for the gathering of Appointments for instance, from other supporting professional consultants or suppliers, or for the engagement of contractors.
For Legal reasons, we will share personal information outside of Inspired Partnership if we have a belief in good faith that access, use, preservation, or disclosure of the information that we hold is reasonably necessary:
- To meet any applicable law, regulation, or legal process,
- To enforce applicable Terms of Service,
- To detect, prevent, or otherwise address a nature of fraud,
- To protect against harm to the rights, property, or safety of Inspired Partnership Limited – as required or permitted by law
Information access requests and your rights….
You have a number of rights relating to your information under data protection law, including:
- Your right of access – You have the right to see the personal information that we hold about you,
- Your right to rectification – You have the right to ask us to rectify personal information that you consider to be inaccurate. You also have the right to ask us to complete information that you think is incomplete,
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances,
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances,
- Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances,
- Your right to data portability – You have the right to ask that we transfer the personal information that you have given us to another organisation, or to you, in certain circumstances, having due regard to lawful contract and intellectual property,
There shall be no charge to you for exercising your rights expressed above, and if you make a request to us in writing, via email, verbally in person or on the telephone, or via social media, we will acknowledge receipt of your request and we will respond to you fully, within one calendar month from the date of your request.
Erasure (“right to be forgotten”)….
You have the right to request that we delete Any or All of the personal information that we process about you. Such a request should be sent to the company for the attention of the Data Protection Lead at the business address in Taunton listed below, for consideration, and for personal attention. There may be legal circumstances that prevent your request from being fully accommodated, but all request’s will be considered on an individual basis according to their circumstances, and we will communicate with you openly and with due diligence.
Inspired Partnership Limited will ensure that all of the information that it gathers is kept secure. Suitable physical, electronic and managerial processes have been established within the business to prevent accidental or deliberate destruction, loss, alteration, unauthorised disclosure of or access to personal data.
How to complain….
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Inspired Partnership Limited
Business landline number: 01823 270764
For the Attention Of: Data Protection Lead – Justin Dover
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Types of data we collect
We may collect the content of any data files and communications that you may send us, together with any physical documents that you may give us for whatever purpose. Data we collect may include:
- Name, email address, telephone and postal address via our website enquiry forms
- Other personal or contact information required for the product or service that you would like us to provide
- The address, subject line and body of an email
- Text or other content of an instant message
- Audio and video recording of a video message
- Audio recording, transcript of a telephone call or voice message you send to us or receive from us
Some of our websites include social media cookies, including those that enable users who are logged in to the social media service to share content via that service.
Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. Most browsers allow you to refuse to accept cookies. Certain features of our website depend upon cookies. Please be aware that if you choose to block cookies, you may not be able to sign in or use those features, and preferences that are dependent on cookies may be lost. If you choose to delete cookies, the settings and preferences controlled by these cookies will be deleted and may need to be recreated.
When someone visits www.inspired-partnership.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. A mixture of both persistent and session cookies are used to enable Google to determine whether you are a return visitor to this site and to track the pages that you visit during your session. More information about Google’s policies can be read at www.google.com/intl/en/analytics/privacyoverview.html
You can opt out of cookies collected by Google Analytics by visiting the following link: tools.google.com/dlpage/gaoptout (requires you to install a browser add-on)
As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information to tell you about products or services that you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are correct and to check every now and then that you’re happy and satisfied. We don’t pass or exchange email lists with third party organisations.
We use a third-party provider “MailChimp”, to deliver our email newsletter. We gather statistics around email open and click through rates using industry standard technology to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of our email newsletter or by emailing our customer service team via this website.
Changes to this privacy statement
We will update this privacy statement when necessary to reflect customer feedback and changes in our services. When we post changes to this statement, we will revise the “last updated” date at the top of the statement. We encourage you to periodically review this privacy statement to learn how we are protecting your information.